Mozilla accounts
For internal Mozilla accounts glossary, refer to GitHub.
account recovery key
Allows users to restore their sync data if they have forgotten their password. These codes should be downloaded and saved when a user sets up two-step authentication.
authenticator app
These security apps generate unique codes on a regular basis. The codes are used to verify a user's identity. Examples include Google Authenticator, Microsoft Authenticator, and DUO Mobile. Can use the terms "account" or "entry" when referring to what users see within the app.
Do not use: authentication app
backup authentication codes
This code allows users to sign in to their account when they have two-step authentication enabled and can't access their authenticator app. These codes should be downloaded and saved when a user sets up two-step authentication. Related: recovery code
backup email
Used to access the account if the primary email isn't available. Can be used to sign in or restore info. Related: primary email
confirmation code
This code is sent to users when they sign up for a Mozilla account via email.
Do not use: verification code
display name
Use when personalizing account communications in menus and emails.
linked accounts
Services that are authorized to access your Mozilla account. Typically Openauthentication (OATH) services like Google or App.
Mozilla account / your account
Allows users to register, sign in, and sync. Also allows users to sign up for free and paid subscription services like Monitor, Relay, etc.
Should be referred to as a “Mozilla account” in moments of transition between products and services. For example, if signing up for an account for Firefox sync, we should communicate that you are signing up for a Mozilla account. Once the account is set up, it should be referred to as “your account.”
In other cases, use “your account” or “account” without mentioning the brand.
Account is almost always singular. On rare occasion, you may use “Mozilla accounts” when referring to changes to all Mozilla accounts. Do not capitalize "account."
Do not use: Firefox account, my account
password
Used to sign in to your account. Can also be referred to as Mozilla account password.
picture
Displayed in the accounts menu and settings menus. If no picture has been uploaded, the first initial of a user's name is displayed.
primary email
Refers to the email used to create the Mozilla account (or specifically made primary by the user). Only used in juxtaposition with "backup email." Is the email displayed within Firefox. Can be shortened to just email in many contexts. Related: secondary email
profile
In the Mozilla accounts context, refers to the set of info - Picture, display name, primary and secondary email. Avoid using this outside of settings to avoid confusion with the profiles functionality.
recovery code
This code allows users to sign into their account when they have two-step authentication enabled and can't access their authenticator app. It is sent by text message to their recovery phone. Related: recovery phone
recovery method
This refers to either backup authentication codes or the recovery phone.
Do not use: Backup method
Related: backup authorization codes, recovery phone
recovery phone
This allows users to sign into their account when they have two-step authentication enabled and can't access their authenticator app. A recovery code is sent to their mobile device, and they enter that code as part of the sign in process to verify their identity. Can also be referred to as recovery phone number. Related: recovery code
settings
The dashboard for users to update account info, change security settings, see connected devices, etc.
Use “Manage account” as a button label to link to account settings. Use “account settings” or just “settings” to include links in a sentence.
sign in
Use “sign in” or "sign in to your Mozilla account" when you are instructing a user to enter site credentials. When sign in is used as a noun or adjective, you should hyphenate it: sign-in.
Do not use “sign into”, “log into”, or “log in”
sign up
Use “sign up” or “create a Mozilla account” when you are instructing a user to create account credentials. Do not use “register”.
text message
Use when instructing users where to find a code that's sent to their phone. Preferred over SMS.
two-step authentication
Increases security for Mozilla accounts by requiring a one-time passcode from an authentication app every time a user signs in. Avoid abbreviating to 2FA.
Don’t not use MFA, multi-factor authentication, two-factor authentication
Related: two-step authentication code
two-step authentication code
This code is generated by an authenticator app. A user enters this code every time they sign in if they have two-step authentication enabled. Avoid abbreviating to 2FA code. Related: two-step authentication